Terms of service

1. Overview

This website is operated by NAFALUXE (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and our policies, including the Refund and Privacy Policies available on our website. If you do not agree, you may not use our services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products.

2. Use of the Website

You must be at least the legal age in your place of residence to use this site. You agree not to use our products or services for any illegal or unauthorized purpose and not to violate any applicable laws. Any misuse may result in immediate termination of access.

3. Products & Prices

All products are subject to availability. Prices, product descriptions, and availability may change at any time without notice. Product images are for illustration purposes only and may vary slightly from the actual product.

Returns and exchanges are governed exclusively by our Refund Policy.

4. Orders & Contract Formation

By placing an order, you submit a binding offer to purchase.
A contract is concluded only once you receive an order confirmation email from NAFALUXE.
If an order cannot be fulfilled, any payment received will be refunded.

5. Payments & Billing

You agree to provide accurate and complete billing and account information. We reserve the right to refuse or cancel orders suspected of fraud, resale, or misuse.

6. Third-Party Services & Links

We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or services. Use of third-party services is at your own risk.

7. User Content

Any feedback, comments, or submissions you provide may be used by us without restriction. You are responsible for ensuring your content does not violate laws or third-party rights.

8. Disclaimer & Limitation of Liability

Our website, products, and services are provided “as is” and “as available.”
To the maximum extent permitted by law, NAFALUXE shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or products.

9. Termination

We may suspend or terminate your access if you violate these Terms. Obligations incurred prior to termination remain enforceable.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Switzerland.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

12. Klarna Payments – Reminder Fees, Collection Fees & Credit Checks

If you choose Klarna as a payment method, payment processing, including invoicing, installment payments, reminder fees, collection procedures, and any applicable credit checks, is handled exclusively by Klarna and its affiliated partners.

NAFALUXE does not conduct any credit checks and does not assess or store any creditworthiness, credit score, or financial background information. Any credit assessment, payment approval, reminder notices, late payment fees, or debt collection measures are carried out solely by Klarna in accordance with their own terms, conditions, and privacy policies.

All reminder fees, collection fees, and related charges—if applicable—are determined and processed directly by Klarna. For detailed information about Klarna’s payment terms, fees, and credit assessment practices, customers are required to review Klarna’s applicable terms and conditions and privacy notices:

Klarna Terms & Conditions:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_ch/invoice
https://www.klarna.com/uk/terms-and-conditions/

MG Group Terms & Conditions :

Purchase by invoice with partial payment option (POWERPAY)

As an external payment provider, MF Group/POWERPAY offers the payment option ‘Pay by invoice’. You can simply pay for your online purchase by invoice using the order invoice. If you do not make the payment within the specified period, you will receive a subsequent monthly invoice the following month with an order overview.

When a purchase agreement is made, POWERPAY takes on the amount receivable and processes it using the payment method selected. By selecting purchase by invoice, you are also agreeing to our GTC, POWERPAY’s<a href="https://www.powerpay.ch/en/agb" target="_blank">GTC</a>. (powerpay.ch/en/agb).